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Help Center
Knowledgebase
Provider
Provider
Gift Me
(1)
What is the "Gift Me" feature?
View all articles in Gift Me
Distance Dating
(2)
What is the "Distance Dating" upgrade?
How do I Distance Date?
View all articles in Distance Dating
Refunds
(1)
What is Slixa's policy regarding refunds?
View all articles in Refunds
Slixa VIP
(2)
How do I get a VIP profile?
How to Become a Slixa "VIP"
View all articles in Slixa VIP
Slixa Bumps
(2)
How do I “bump”?
What Are "Bumps"?
View all articles in Slixa Bumps
Delete
(3)
How do I delete my account?
How do I delete image from my media library?
How do I delete images from my profile?
View all articles in Delete
Twitter
(2)
Does Slixa have a Twitter account?
Will Slixa tweet me?
View all articles in Twitter
Account
(14)
Why is my account disabled or not active? Why is my Ad and Profile not live?
Can you edit my profile for me?
Does Slixa allow agency accounts?
How to Change your Slixa URL or Slixa ID
How do I change the log-in email on my account?
View all articles in Account
Ads
(16)
How do I “bump”?
How do I schedule the starting date for my ad?
What are the available Ad Upgrades?
What is the "Add to Profiles" Upgrade?
How long does it take for my ad to be online?
View all articles in Ads
Tantra/BDSM Verification
(3)
How do I get BDSM verified?
What info do you need for BDSM verification?
How to get TANTRA verified?
View all articles in Tantra/BDSM Verification
Age Verification
(3)
What are Slixa’s security procedures regarding Age verification handling?
Age Verification - This makes me nervous, help!
What do I need to do to get age verified?
View all articles in Age Verification
Content Guidelines
(2)
What are Slixa’s publishing standards?
What links can I post on my Slixa profile?
View all articles in Content Guidelines
Credits
(2)
What are credits and how do they work?
Why was I charged for my ad even though my account was disabled?
View all articles in Credits
Photo Verification
(4)
How do I get photo verified?
What is photo verification?
I added more photos to my account, how do I get them verified?
How often do I have to photo verify?
View all articles in Photo Verification
Features
(12)
What is the “New” Feature?
How to Become a Slixa "VIP"
What is the "Add to Profiles" Upgrade?
What is Distance Dating and how do I enable it?
What is the "Distance Dating" upgrade?
View all articles in Features
Photos
(8)
What’s a media library?
How do I delete image from my media library?
How do I upload new images to my media library?
What size images can I use?
My images keep uploading sideways, how can I fix this?
View all articles in Photos
Profile
(8)
Why is my account disabled or not active? Why is my Ad and Profile not live?
How do I edit my profile?
What is the difference between a profile and an ad?
I can’t close the warning pop up window on the profile.
How to hide your profile
View all articles in Profile
Performance Stats
(3)
Please explain my performance stats.
What is a contact click / request?
What does the gray area in my stats represent?
View all articles in Performance Stats
Location
(1)
What is the difference between my “Current location” and My “ad location”?
View all articles in Location
Video
(1)
Does Slixa allow video and how do I upload one?
View all articles in Video
Customer Service
(2)
Contact Information
Hours of Operation
View all articles in Customer Service
Purchase
(10)
How much does everything cost?
Where do I find my performance stats?
What types of payments do you accept?
What Credit / Debit cards to you accept?
My card was declined, what do I do?
View all articles in Purchase
