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Hours of Operation - Knowledgebase / Provider / Customer Service - Slixa Helpdesk

Hours of Operation

Our customer service department is open Monday to Friday, 9 am to 6 pm EST and on Saturday from 9 am to Noon. Customer service is closed on Sundays.

The quickest way to find an answer is to visit our Self-Help Center and enter your question or topic in the search bar.


You can always email us at and we’ll respond within 24 hours (usually within an hour or two during North American business hours).

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