Most questions are answered in our Help Desk are (the section you're now in). Check here first to get an instant response.
You can always email us at email@example.com and we’ll respond within 24 hours (usually within an hour or two during North American business hours).
Australia +61 1800 952 451
Canada +1 855 467 5492
France +33 9 75 18 88 63
Germany +44 800 011 9051
Spain +34 518 88 89 48
USA +1 855 467 5492
UK +44 800 011 9051
Find us Elsewhere
Media inquiries, please email us at firstname.lastname@example.org.
Disputes, Refunds, and Cancellations
It’s Slixa’s policy to do everything possible to make sure our customers are happy! If you ever have a problem or complaint related to your advertising, simply contact us by one of the above methods and bring it to our attention. We will work with you to resolve any issues immediately. In the rare case that we’re unable to satisfy your request, we will issue your account with an agreed number of credits. To request a credit refund, please contact us.
We have a 30 day money back guarantee on your first purchase of a 30 day Slixa Basic ad using a credit or debit card. If you are not happy with the results of your Slixa Basic ad after it has ran for 30 days, and it’s your first purchase with us, and you used a debit or credit card for the transaction, we will refund your purchase no questions asked.
We do not refund purchases made with Bitcoin or Retail gift cards.
We do not refund National, City Billboard, Premium, or Daily ad purchases.
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